Data Protection Policy


Coss.io may collect, use and disclose Users’ personal data in the cases when it is required or authorised under applicable laws. Coss.io collects, uses and may disclose personal data for business purposes deemed reasonable with regard to the consent expressed by the User, having notified him/her duly.

Personal Data Collection

Coss.io collects personal data from customers, businesses, partners, employees and other individuals. Coss.io collects data provided in registration forms on the Site, meetings, email correspondence, phone calls or provided by the third parties. Coss.io may keep the record of your inquiry sent through the Contact Us form.

Coss.io collects your personal data directly for the purposes for which you have submitted the information as well as for various business purposes.

Your data will only be collected, held, processed, used, communicated, shared or disclosed in the situations governed and prescribed by this Policy. In case you would like to submit information on behalf of a third party (e.g. a friend, a colleague or an employee) you should be authorized as an official representative or an agent and acquire an official consent to use the third party data for collection, processing, use and disclosure. It is your sole responsibility to familiarize the third party that you represent with the conditions of this Policy.

Personal Data Use

Your personal data is utilized by coss.io for the following purposes:

  • to provide you with an access to your coss.io Account and Services
  • to respond to the individual requests
  • for the purposes according to which it was provided to coss.io originally at the time when the information was collected
  • to maintain contact with customers and other individuals
  • to inform Users and non-users about the offered services, industry developments, offers and events held by coss.io
  • for reporting purposes and general management (e.g. invoicing, account management)
  • for recruitment, employment of the new personnel and providing internal services
  • all other purposes related to the sphere in which coss.io functions

You may voluntarily choose to unsubscribe from coss.io promotional emails by getting in touch with the Data Protection Office. You may also use the unsubscribe button at the bottom of an email you have previously received from coss.io. Note that your request may take up to 28 days to be processed.

Personal Data Disclosure

Coss.io will not disclose your personal data to third parties except for the cases when this is required by law, when User’s consent is provided or in the cases these third parties are the Company’s intermediaries or subcontractors hired by the Company to assist COSS. Any third parties engaged with COSS will keep the information confidential.

Your personal data may be disclosed to COSS partners and affiliates if necessary in the following cases:

  • to meet the purpose for which the information was originally submitted to COSS by you;
  • to provide information that according to coss.io may be of relevance to you.

In case COSS comes into possession of a different company, business or successor, your personal information may also be disclosed to this party.

Access to Personal Data

On the COSS platform you will receive support every step of the way. Do not hesitate to contact us with any concerns.

Access to Personal Data

Access to personal data can be provided to Users by coss.io upon request governed by the requirements of the PDPA. According to PDPA requirements, errors and omissions in the User’s personal data held by COSS can be corrected. Note that these access requests can be charged as prescribed by the PDPA requirements.

Withdrawal of Consent

An individual should take preliminary steps to notify coss.io about his/her withdrawal of consent in relation to the collection, use or disclosure of his/her personal data. Coss.io will inform the customer about the potential consequences of undertaking such action. Coss.io and any third party associated with it, e.g. intermediaries or agents will cease to collect, use or disclose your personal data, except for the cases when it is required or authorised by applicable laws.

Personal Data Accuracy

Make sure to provide only true, accurate and complete data to coss.io, as coss.io ensures that personal data it collects is accurate and complete.

Personal Data Protection and Security

Coss.io implements the generally accepted security standards to protect the personal information provided by its customers. Special security measures are undertaken by coss.io to prevent unauthorised access, collection, copying, use, modification, disposal or disclosure of personal data and the associated risks. Only employees authorized by coss.io can access customers’ personal data strictly following all the necessary security requirements.

Personal Data Retention

In case the purpose for which personal data was collected is no longer being served, coss.io will no longer retain your data. Coss.io will cease to retain customers’ personal data and will remove any association between this data and the individual.

Personal Data Transfer Outside of Singapore

We will ensure that any transfers of personal data to a territory outside of Singapore will be in accordance with the PDPA so as to ensure a standard of protection to personal data so transferred that is comparable to the protection under the PDPA.

Privacy on COSS.IO Site

This Policy applies to any personal data collected via coss.io Site. Coss.io may provide links to third party websites for informational purposes. Note that coss.io is under no responsibility for the information published on these websites, as the coss.io privacy practices do not apply to third party websites. Make sure to read the website’s privacy policy before you disclose any of your personal data.

Policy Modifications

Coss.io may modify and amend this Policy at any time without notifying customers personally. The modified data will become effective as soon as it appears on this page. It is customer’s sole responsibility to stay informed about the modifications and amendments.

COSS.io is Corporate Member of: